Policies & HSA/FSA Cards

I DO NOT ACCEPT INSURANCE.

Please see below for my general policies and about HSA/FSA cards.

Policies

No-Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show" and will be charged the full service amount for their “missed” appointment.

Late Arrivals

If you arrive late, your session is subject to being shortened in order to accommodate other clients appointments that follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for payment of the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

24 ADVANCED NOTICE IS REQUIRED TO AVOID LATE CANCELATION FEES

This is to allow the opportunity for someone else to schedule an appointment. If you are unable to give us 24-hour advance notice you will be charged the full service amount. This amount must be paid immediately, and prior to any future appointments.

Illness

Clients are expected to reschedule their appointment should they be sick (i.e. the Flu, fever, a cold, stomach flu, any Covid-19 symptoms, etc.). This includes just noticing feeling unwell or just getting over an illness. This puts your provider at risk of contracting your illness, and possibly spreading it to other clients. DO NOT ARRIVE TO YOU APPOINTMENT SICK AND INFORM YOUR PROVIDER THEN. Client acknowledges that should they arrive to their appointment exhibiting signs of illness, this will result in immediate dismissal of their appointment by the therapist and may include the late cancelation fee.

Therapist Emergencies

Client understands the Therapist's obligation to provide services is subject to change and/or unavailability due to, but not limited to: illness, emergencies, inclement weather, acts of God, and other circumstances beyond the Therapist's control.

HSA/FSA CARDS

Rose Leaf Massage is categorized as (MCC) to Medical Services and Health Practitioners 8099. For any questions regarding how this category affects card acceptance, please contact your card issuer directly as they are regulated and have restrictions.

In many cases, a massage can be paid for using your HSA or FSA card. Follow these steps to make sure you’re qualified before scheduling an appointment:

1. Start with insurance carrier
Before you do anything, reach out to your medical insurance carrier and ask if massage therapy is considered a covered treatment. In some situations, an insurance policy won’t cover massages, even if you get a prescription from a doctor.

That being said, I have found that the majority of customers who have an FSA or HSA have no trouble getting their massages covered.

2. Doctor visit
Once you’ve gotten the thumbs up from your insurance carrier, schedule an appointment with your primary care physician. Pro tip for this step of the process: Don’t start by just saying you want a massage. You must first explain your specific symptoms.

There are a wide variety of mental and physical conditions that could qualify for a massage. Stress-related symptoms, circulation issues caused by diabetes or hypertension, carpal tunnel, plantar fasciitis, sciatica, arthritis, tinnitus, fibromyalgia, anxiety, depression and chronic back pain are all great examples that could qualify you for massage therapy.

Preparation is key to this discussion. Don’t be afraid to bring case studies of people who’ve alleviated similar symptoms through the power of massage therapy. You could also suggest specific massage therapy techniques, which can help you illustrate the legitimacy of this type of care.

3. Get a prescription
Once you and your doctor have discussed it, you’ll need them to write a prescription for a massage. In your insurance’s eyes, this prescription acts as proof that you actually need an HSA or FSA massage.
Your prescription must include the following:

A reason you need massage therapy, such as a medical condition or injury.
The number of sessions you’ll require each month. Do you need a massage every month? Once every 1-2 weeks?
The duration of the treatment. How long are you going to need this treatment? Should they be 60-minute, 90-minute or 120-minute massages? Your doctor will be able to point you in the right direction on this one. You can also change the length, time of day, and frequency as needed.

Getting a prescription is easier than it sounds, so no need to stress. Healthcare providers often write prescriptions for things like massage or acupuncture without requiring an in-person doctor visit. Your prescription can practically be just a simple phone call away.

4. Use Your FSA or HSA for Massage
Once you have your prescription, you’ll need to book an appointment with a massage therapy provider.